• Lata Hamilton

5 ways to switch on Marketing teams during a restructure

Updated: Dec 30, 2018


Marketing is like a magnet to me. It’s where I started off my career, & though I now work in Change Management, I still find myself liaising closely with & partnering Marketing teams - Research, Brand, Customer, Media & Comms, Digital. My background & experience puts me in a unique position to understand the impacts, drivers & motivations of changes that impact Marketing teams.


But there’s one thing about Marketing teams that still surprises me - they restructure all the time. One Marketing team I was in restructured before I came, during my time there, & shortly after I left. Another restructured shortly after I finished a contract. Another restructured as part of an organisation-wide strategic operating model redesign. And I know of other Marketing Departments making changes too.




Why is Marketing constantly in flux?


Quite simply - because the market is forever changing. Marketing strategy, technology, tools & processes has to adapt constantly to keep up with volatility, global competition, & huge consumer, customer & media shifts. Digital, data & other massive disruptors move the goal post for marketing success, and Marketing teams have to keep up. The only problem is: as much as people love variety, they also need an element of stability. How do we help Marketing teams better cope with the inevitable continual redesigning of their teams?



Know thyself


Understanding the group personality of Marketing teams gives you an opportunity to better support them through a restructure. In my experience, here’s 3 key traits of most marketers:


  1. Visionary - they love big picture, ambition & feeling like they are keeping up with the latest trends

  2. Creative - they want things to sparkle & pulse, sound interesting, & feel exciting, especially for their customer

  3. Passionate - strongly emotive, they are extremely proud of their work & feel the importance of what they do


Setting it up to switch them on


Knowing who marketers are means you can adjust your approach to help them feel positive through the restructure process.

  • Link it to your customer strategy & a bigger why - especially new global/industry trends with case studies of recent success

  • Show appreciation & gratitude - of their skills, experience & value the whole way through

  • Create a campaign - harness unique branding, theme & colour, & use powerful, positive language & key messaging to bring the restructure to life

  • Allow their voice to be heard - give multiple opportunities to get their feedback & include them in decision-making processes

  • Tap into a personal transformation - help them shift, grow, develop & express themselves, their emotions & their goals


I love Marketing still - the people, the work & the future. Marketing teams are filled with incredible talent, so supporting the engagement & wellbeing of yours properly through your redesigns is an opportunity not to be missed.


As an experienced Change Management Consultant & Career Coach, Lata Hamilton provides empowering Restructure Support Programs for your people to improve performance & enhance employee engagement & wellbeing through your team redesign. Contact her via LinkedIn to find out more.

 
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